Importance of online research in web purchases varies by item, study says
June 16th, 2008
Let’s not confuse influence with information.  The web is used often in purchases, but that doesn’t necessarily mean it changes people’s minds.
Picture: bestbuy.com
Article excerpt:  New research finds that the influence of online research in web purchases varies by product. While the Internet can help consumers sort through product choices, it doesn’t always influence buying decisions [...]